Step-by-Step Onboarding

A structured path from discovery to live operations

We don't drop software on your desk. We map your pricing rules, deploy the platform into your environment, connect your inbox, and run live edge-case tests — all before a single broker touches a live quote.

1
Phase 1
Discovery
2
Phase 2
Snapshot Deployment
3
Phase 3
Connecting the Pipes
4
Phase 4
Handover
Phase 1 · Discovery

Intake & Pricing Mapping

Before launching anything, we extract your specific rules of operation. Logistics operations move fast — any disruption to a live inbox causes immediate rejection.

The Baseline Matrix

Secure your baseline per-mile rates and current Fuel Surcharge (FSC) tables.

Accessorial Fees

Document precise flat charges for accessory variables — secondary intermediate stops, liftgate, tarping.

Hazmat Protocols

Confirm your hazardous materials license and required legal/regulatory disclaimers for specific UN numbers.

Phase 2 · Snapshot Deployment

Sub-Account & Custom Field Setup

Deploy the pre-configured snapshot into your designated sub-account. Map automated AI-extraction targets into explicit custom values and turn on exception triggers.

Custom Fields Configuration

Map AI-extraction targets to explicit values — {{load.lane_id}}, {{load.total_weight}}, {{load.hazmat_premium}}.

Exception Workflow Triggers

Turn on automated flag triggers: WEIGHT_DISRUPTION, HAZMAT_DETECTED, ROUTE_RESCALED — auto-routed to the head dispatcher before a quote exits.

Phase 3 · Connecting the Pipes

Live Environment Integration

Establish secure connections so data flows cleanly without breaking your current daily workflow.

The Inbox Connector

Hook into your primary inbound quoting inbox (e.g. quotes@brokeragecompany.com) via a secure email forwarding layer or direct API.

Draft Folder Sync

Authenticate brokers' outbound mail so finalized AI calculations land in their email client's Drafts folder as a ready-to-verify response.

Phase 4 · Handover

Training, Edge-Case Verification & Handover

Run the system through a structured trial environment before handing over full operational control.

The Live Run Simulation

Pass established Test Level 2 scenarios — the Hazmat premium and the multi-stop Cincinnati route divergence — live in your account.

User Training Review

Train operators on the single-click review model: look at the draft, verify extracted data flags against the document, and hit send.

Zero disruption to your live inbox

Logistics operations move extremely fast. Any disruption to a live quoting inbox causes brokers to reject the system immediately. That's why we deploy into a snapshot, validate with live-run simulations, and only cut over to the live inbox once edge-case tests pass and operators are trained on the single-click review model.

Book your onboarding

$15,000 initial implementation · $2,000/month ongoing AI operations. Tell us about your operation and we'll start the 4-phase discovery.