Customer Intelligence
Customer profiles with volume, win rate, margin, preferred lanes, pricing profiles, and customer-specific AI instructions.
ABC Manufacturing
TIER 1AM: M. Kowalski
Win Rate
62%
Volume
142 shipments
RFQs
168
Quotes
151
Avg Margin
23.4%
Avg Shipment
42,000 lbs / Dry Van
Response Time
< 15 min required
Preferred Equipment53' Dry Van
Common LanesChicago → Dallas, Milwaukee → Minneapolis
Pricing ProfileTarget 22% / Min 18%
Special RequirementsQuotes within 15 minutes of RFQ receipt.
Northgate Logistics
TIER 1AM: T. Nguyen
Win Rate
51%
Volume
98 shipments
RFQs
124
Quotes
108
Avg Margin
28.1%
Avg Shipment
36,000 lbs / Reefer
Response Time
< 30 min
Preferred EquipmentReefer, Sprinter
Common LanesAtlanta → Miami, Newark → Boston
Pricing ProfileTarget 28% / Min 22%
Special RequirementsTemperature-controlled, appointment required.
Pacific Foods Co.
TIER 2AM: T. Nguyen
Win Rate
44%
Volume
76 shipments
RFQs
92
Quotes
81
Avg Margin
26.7%
Avg Shipment
35,000 lbs / Reefer
Response Time
< 60 min
Preferred EquipmentReefer
Common LanesLA → Phoenix, SF → Las Vegas
Pricing ProfileTarget 25% / Min 20%
Special RequirementsFood-grade compliance, temp logs required.
Apex Chemicals
TIER 2AM: M. Kowalski
Win Rate
38%
Volume
54 shipments
RFQs
71
Quotes
58
Avg Margin
19.2%
Avg Shipment
46,000 lbs / Tanker Hazmat
Response Time
< 45 min
Preferred EquipmentTanker — Hazmat
Common LanesHouston → New Orleans, Baton Rouge → Mobile
Pricing ProfileTarget 20% / Min 16%
Special RequirementsHazmat-certified carriers only. UN number verification mandatory.
Cascade Retail Group
TIER 3AM: T. Nguyen
Win Rate
49%
Volume
41 shipments
RFQs
53
Quotes
47
Avg Margin
24.8%
Avg Shipment
24,000 lbs / Box Truck
Response Time
< 90 min
Preferred EquipmentBox Truck, Dry Van
Common LanesSeattle → Portland, SLC → Boise
Pricing ProfileTarget 24% / Min 19%
Special RequirementsLiftgate and inside delivery at most destinations.
Heartland Steel
TIER 2AM: M. Kowalski
Win Rate
52%
Volume
38 shipments
RFQs
49
Quotes
44
Avg Margin
25.1%
Avg Shipment
46,000 lbs / Flatbed
Response Time
< 30 min
Preferred EquipmentFlatbed, Step Deck
Common LanesPittsburgh → Cleveland, Detroit → Columbus
Pricing ProfileTarget 25% / Min 20%
Special RequirementsOversized load permits may apply.
Sunbelt Materials
TIER 3AM: Unassigned
Win Rate
35%
Volume
29 shipments
RFQs
41
Quotes
33
Avg Margin
21.6%
Avg Shipment
42,000 lbs / Step Deck
Response Time
< 120 min
Preferred EquipmentStep Deck, Dry Van
Common LanesPhoenix → Denver, Dallas → OKC
Pricing ProfileTarget 22% / Min 18%
Special RequirementsConstruction site delivery, driver assist.